UNIQUE APPROACH - IMMEDIATE EFFECT -- LONG SHELF LIFE
Capturing & Refining Experience
P r o g r a m Models & Case Studies
O u r Se r v i c e s
Best
Practices
IMPROVE QUALITY
REDUCE COSTS
When teams are doing the same task in parallel, in widely dispersed locations, each location accumulates it's own set of best practices and work arounds. One location may see a solvable problem sooner, but, once seen, the problem might be solved faster at another location. Adopting new best practices typically requires buy-in and coordination across functional areas. So, it’s best to engage all functional areas and hierarchies. But how?
Our low-cost low-disruption methods make possible this “Best” method to leverage the brains of your best people.
Generational Knowledge Capture & Transfer
CATCH YOUR BEST PRACTICES BEFORE THEY’RE GONE
How many decades does it take to build a "best performer"? What are they doing differently? Are they conscious of their body of knowledge? Is it written down? Are your new arrivals even in a position to watch and learn? How much time do you have before these values evaporate with a wave of retired employees?
We help your master practitioners identify, organize, and pass on this invisible, but hard-earned asset.
User
Groups
GET FULL VALUE SOONER FROM THE NEW THING
Vision collides with reality when subject matter experts – The Users -- are asked to make The New Process or The New Tool work. Users are the first to see performance gaps. Users devise the first workarounds (because they’re alone, on deadline….) Users are first to know how to prioritize the feature list for the next rev of the "New Thing". It's the users who find off-label applications the inventor and product developers did not foresee.
We bring more users and suppliers together, at higher frequency and lower cost.
Ecosystem Optimization
COLLABORATE
SOONER
Business ecosystems encounter a continual flow of challenges that require coordinated analysis and response from all players: suppliers, dealers, customers, regulators, etc. Often, when the new urgent issue emerges, the industry resources best positioned to respond are already fully committed. Too often, the choice is to staff up, or delay.
We offer a fast path, with broad engagement.
WORKING WITH US
Our job is to help your best practitioners harvest, articulate, and share their wisdom.
We're not consultants bringing wisdom from afar. The wisdom is yours.
We just help reveal and amplify it.
Our Virtual/Live methods are low-cost, low-disruption, and adapt to fit within crowded calendars. So, you can include the critical mass of your managers and individual contributors in short sessions at comfortable intervals. All voices can be heard. Broad participation leads to more graceful buy-in and adoption -- which means your organizational insights will be put to use.
Whether your task is capturing undocumented best practices, leveraging your relationships with other organizations, or finding your way through new circumstances, -- we can help build effective actions and collaboration among your colleagues, suppliers, and customers.